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Telos Infinity VIP - Virtual Intercom Platform

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Telos Infinity Virtual Intercom Platform Overview

First, we broke the matrix. Now, we’re putting Intercom in the Cloud.

New to the Telos Infinity family is Telos Infinity® Virtual Intercom Platform (VIP), the first fully featured Cloud-based intercom system. It delivers sophisticated comms virtually, making Cloud-based media production workflows available on any modern device, whether it be a smartphone, laptop, desktop, or tablet, through an HTML5 browser or our Android and iOS App. Users can even use third-party control devices, like Elgato’s Stream Deck®, to control Telos Infinity VIP. Now, you can harness Telos Infinity IP Intercom’s award-winning performance, scalability, ease of integration, and operational/cost efficiencies anywhere—At Home, On-Premises, Site-to-Site, or in the Cloud. 

Telos Infinity VIP

  • Cost-efficient - Less maintenance, infrastructure, and space required

  • Scaleable - Pay for only what you need

  • Ease of use – Virtual panels on familiar devices (smartphone, computer, tablet)

  • Workflow flexibility - At home, on-premises, site-to-site, in the cloud

  • Reliable, proven cloud workflows

  • Flexible deployment options

  • TelosCare™ PLUS option for premium service and support 

 

Telos Infinity Virtual Commentator Panel

  • Enables remote contributors to access a commentary/announcer station from anywhere in the world using Infinity VIP

  • Accessible through an HTML5 browser on PCs, tablets, or smartphones, or via the VIP App for iPhone and Android

  • Replicates physical commentator panels familiar to voice artists, commentators, and radio and television reporters

  • Includes separate on-air and intercom mic channels with automatic on-air muting when comms channels are in use

  • Programmable monitor inputs with rotary gain controls for IFB, program, mix-minus, and aux sources

  • Natively integrates with Elgato Stream Deck + through a dedicated Stream Deck plug-in

  • Available in 4, 8, and 12-button configurations via license key for VIP systems running V3.0 or later software

Deployment Options

Meeting users where they are on the path toward virtualization, Telos Alliance offers several deployment options for VIP, which scales to suit users’ varying requirements, from a few remote smartphone VIP instances to an enterprise solution requiring hundreds of instances.

  • On-Premises – Use Telos Infinity VIP hardware appliance or your own server for on-premises installations.
  • Integrated – For both On-Premises or Cloud versions, Telos Infinity VIP can be integrated with Telos Infinity hardware comms, or any third-party intercom or audio subsystem using AES67 or SMPTE 2110-30 connectivity.
  • Cloud Server – Software for supported Cloud platform installations. A complete communications infrastructure in the Cloud with connectivity options for integration with third-party Cloud-based and On-Prem audio subsystems.
  • Software as a Service (SaaS) –
    • Grass Valley and Telos Alliance have partnered to bring Telos Infinity® VIP (Virtual Intercom Platform) on GV AMPP (Agile Media Processing Platform), a professional intercom solution for cloud-based media production workflows. For more info, visit: https://www.grassvalley.com/products/ampp-saas/telos-infinity-vip-on-ampp/
    • Telos Alliance has partnered with Vizrt to release Telos Infinity® Virtual Intercom Platform (VIP) on Viz Now, a tool for automating deployments of live productions in the cloud. Viz Now is a software-as-a-service (SaaS) portal hosted by Vizrt. It enables anyone involved in live productions – even non-technical staff – to deploy templated and pre-configured end-to-end live production capacity quickly and easily at a click through its intuitive user interface. For more info, visit: https://www.vizrt.com/products/viz-now

Contact Us Today to Design Your Telos Infinity VIP Cloud-Based Intercom System: Inquiry@TelosAlliance.com

 

Telos Infinity Virtual Intercom Platform Features

  • A Cloud-Based Intercom Platform: Delivering a ‘soft’ version of Telos Infinity IP Intercom to any HTML5 compatible device with onboard audio or to our Infinity VIP App on compatible Android and iPhone devices
  • Fully-featured 'Virtual' Intercom Platform
  • Based on Multi-Award Winning Telos Infinity IP Intercom hardware system with identical features and functions
  • VIP Server can be deployed in Public or Private Cloud VPCs
  • Telos Infinity VIP Server Appliance option for 'On Premise' system with integrated AES67 / SMPTE ST2110 LAN connectivity
  • Users can access virtual panels via any device (PCs, Phones, Tablets) with a compatible HTML5 browser or with our Telos Infinity® VIP App on compatible Android and iOS devices.
  • Scalable and agile system supports remote production workflows of any size
  • Built-in four-wire Cloud-to-Cloud and Cloud-to-Ground interconnectivity using onboard VIP Infinity Link VoIP codec. 
  • VIP Infinity Link now supports NDI V5.5 and variable bitrate OPUS and Unicast AES67.
  • Purchase, Subscription and Software as a Service purchasing options
  • Secure and encrypted panel connectivity
  • Telos Infinity VIP Android and IOS Phone App is available for download; enhance your VIP flexibility from the Google Play or Apple App Store on respective Android and iOS devices.
  • Hardware control option using Elgato Stream Deck application
  • NEW! In the June 2024 V3.0 software update, we’ve enabled the option to add 4-, 8-, and 12-key versions of the Virtual Commentator Panel (VCP). VCP replicates the features and functions of familiar physical commentator panels and announcer stations. It allows commentators to simultaneously use VIP for high-quality contribution audio while providing the flexibility to temporarily interrupt the On-Air feed and use VCP as a standard intercom. V3.0 also introduces several performance and convenience improvements, including Livewire support for backfeeds.

Telos Infinity Virtual Intercom Platform In-Depth

System Architecture

  • Panels on same VIP server maintain AES67 multicast structure
  • Panels use same distributed DSP architecture as HW
  • ‘4-wires’ using AES67 Unicast, Opus via virtualized ‘Link’ codec and NDI V5.5
  • Users ‘invited’ to connect to panel via secure VIP Beacon Server
  • On Premises or Cloud deployment – Public or Private
  • Hardware control interface support – Stream Deck, Infinity Hardware Panels etc.
  • Container management using Portainer (standard install)

Product Options

  • Scalability supporting systems of any size
  • VIP Server Software – Required for On Prem or In Cloud
  • Optional VIP Server Appliance (On Prem) - Linux Microserver
  • Range of VIP Panels (4, 8, 16, 36 Key)  priced per unit
  • Virtual Commentator Panel (4, 8, and 12 Key) priced per unit
  • VIP Link Gateway (OPUS/NDI <> LW+ AES67) – two sizes (8 and 16 mono channel)
  • SAAS Pricing via GV AMPP, VizRt and other selected partners
  • 16 Channel Virtual Link Gateway ‘onboard’ – Free of Charge
  • Free of charge Elgato Stream Deck plug-in
  • Panel API support for 3rd party and customers own control options
  • Grass Valley AMPP native integration
  • VizRt Viz Now native integration
  • Partnerships with Panasonic Kairos and Ross Production Cloud

Connectivity and Security

  • WebRTC (Web Real-Time Communication) enables real-time communication in the browser without the need for plug-ins or other requirements
  • Encryption is a mandatory feature of WebRTC (SHA-256 bit)
  • DTLS (Datagram Transport Layer Security) is used to secure all data transfers between panels in browsers and the VIP server
  • SRTP (Secure Real-Time Transport Protocol) is used to secure audio streams between panels in browsers and the VIP server
  • Uses ICE (Interactive Connectivity Establishment) framework and STUN (Session Traversal Utilities for NAT) and TURN (Traversal Using Relays around NAT) servers are used to establish and maintain connections between VIP panels and VIP server
  • Encryption includes the signaling mechanism and audio streams
  • While peer-to-peer connections over UDP are preferred, a TURN server should always be available to make the connection between a panel and the VIP system when needed

Infinity VIP Server Software

  • Infinity VIP 16 Device (Server 16D) License key: For use with any VIP Server platform deployment option. Includes Infinity Dashboard
  • Each ‘16D’ purchase adds 16 Docker Container capacity to VIP Server platform
  • Multiply the number of ‘16D’ licenses to build larger VIP systems
  • The first installed ‘16D’ license activates System Management, Authentication, Licensing and Invitation Server Tools
  • The first Server activation includes 1x free VIP Link 16 Gateway (not part of the 16 Docker container count)
  • Includes Beacon Server for connection management

Infinity VIP Panels

  • Four different Infinity VIP Panels – 4, 8, 16 and 36 Key
  • Virtual Commentary Panel (4, 8, and 12 Key) priced per unit
  • Each VIP Panel comprises 3x Shift pages, Mic and LS Mute, all supported Infinity key modes and colors
  • Each panel uses 1 Docker Container

Infinity VIP Link Gateway

  • Two Virtual Link Gateway products: 8 and 16 codecs
  • Replicates functionality of hardware Link Gateway / used for LAN, WAN and On Cloud subsystem connectivity
  • Supports OPUS / AES67 Unicast / NDI 
  • Each VIP Link Gateway uses 1 Docker Container

Telos Infinity Virtual Intercom Platform Specifications

Typical AWS EC2 Instance Specifications (subject to AWS Product Type):

  1. C6i.xlarge 8 VIP Panels and 1 x VIP Link 16
  2. C6i.2xlarge 8 VIP Panels and 2 x VIP Link 16
  3. C6i.2xlarge 16 VIP Panels and 1 x VIP Link 16
  4. C6i.4xlarge 16 VIP Panels and 2 x VIP Link 16
  5. C6i.4xlarge 32 VIP Panels and 1 x VIP Link 16

A typical VIP system requires 1 core per 8 panels and 2 cores per 16 Link Codecs and 12GB storage

 

Standard VIP Cloud (and hardware server) system includes the following:

  1. VIP Server. Manages connections to VIP Panels, includes Nginx WEB server
  2. VIP Link. The Link provides external audio I/O connectivity.
  3. VIP Panel. The Panel container provides a connection point for an intercom user (number determined by customer at time of order)
  4. Infinity Dashboard. Dashboard is a configuration tool required to set up and manage the intercom system
  5. Portainer Docker Container Management f. Beacon Panel Access Manager

 

Additional System Requirements: Instance must have access to the following

  1. https://Ubuntu.com: for Ubuntu updates
  2. https://quay.io: Telos Alliance container repository
  3. https://docs.docker.com/
  4. Your installation’s License Server
  5. A suitable WebRTC ICE Server (Stun/Turn)
  6. A DNS (Domain) name

 

Security Group Requirements: Allow incoming ports

  1. HTTPS TCP 443 "Web Server (HTTPS)"
  2. SSH TCP 22 "SSH Admin" (optional, manual config and administration)
  3. UDP 7001-7016 "Link (External Audio)"
  4. HTTP "Web Server unsecured" (optional)

 

Telos strongly suggests the installer has a working knowledge of the following technologies:

Support and Professional Service help is available from Telos Alliance

  1. AWS EC2 Dashboard
  2. AWS EC2 instances
  3. AWS Security Groups
  4. AWS Elastic IP e. AWS network interfaces
  5. Docker containers
  6. Ubuntu Command line interface
  7. Ubuntu 20.04 LTS Linux (and future Ubuntu LTS versions)

For non-AWS Cloud installations, please contact Telos Alliance for assistance

 

Telos Infinity VIP Server Appliance Specifications:

  • INF-VIP Server Appliance: The VIP Server Appliance is an industrial-class, rock-solid one rack unit hardware device that comes standard with dual Gigabit Ethernet ports and dual-redundant internal power supplies with automatic switching for complete peace of mind.
  • Auto-sensing power supplies, 90VAC to 240VAC, 50 Hz to 60 Hz. 100 Watts.
  • Supports both LAN and WAN dual Network connections for internal LW+ AES67 / SMPTE ST2110-30 subsystem integration and onboard Web Server for VIP connectivity.
  • VIP Server Appliance comes preloaded with Infinity VIP-Server software installation, so that only the required VIP device licenses need to be added.
  • Requires at least one  license for VIP-Server-16D and the intended number of Panels and Link Gateways.
  • Rackmount, 1RU / 19"
  • Linux OS (version may change subject to product development)

 

Processor

  • Intel Xeon E3-1275 v6 3.8GHz - 4.2GHz 4C/8T FCLGA1151 73W

 

Memory

Kingston Server Premier 8GB 2666MHz Unbuffered

Single-Rank 1Rx8 DDR4 1.2v Hynix D die

 

Hard Drive

Apacer SM21P-25 256GB

SATA3 6Gbps 2.5in

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  • American Flat Track - Telos Infinity® Accelerates on Dirt!

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Telos Infinity VIP - Virtual Intercom Platform
FREE / DISCOUNTED REMOTE SERVICE

FREE / DISCOUNTED REMOTE SERVICE

The first 60 minutes of Remote Assistance free, with 50% discount thereafter. *applies to a daily per incident/issue

UPDATES & UPGRADES

UPDATES & UPGRADES

Always be up to date on the most current release.

SERVICE & SUPPORT FOR PROFESSIONAL BROADCASTERS

SERVICE & SUPPORT FOR PROFESSIONAL BROADCASTERS

Preserves your investment and offers total peace of mind.

FREE REPAIRS

FREE REPAIRS

Choose from a free priority repair at factory or advance swap of product.

UNLIMITED PRIORITY CUSTOMER SUPPORT

UNLIMITED PRIORITY CUSTOMER SUPPORT

Round-the-clock access with guaranteed response under four hours, every day.

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