Included Product Support from Telos Alliance
Telos Alliance is known for its industry-leading support. TelosCare is included with every purchase, offering a basic level of support and troubleshooting. For enhanced Customer Care, TelosCare PLUS is recommended.
Customer Care Program
TelosCare PLUS goes far beyond basic support and troubleshooting giving you the one-stop service and support you need long after the sale. TelosCare delivers proactive, holistic service and membership perks, focusing on service solutions broadcasters need most, such as configuration and integration.
As we move to a virtual broadcasting world and software becomes increasingly prevalent, the Service-Level Agreement becomes even more important. With TelosCare PLUS, customers can adapt their software to their needs, expanding or retracting their licenses as their operations change, and saving money with these efficiencies.