You may use this form to get support for your products from The Telos Alliance.
Review all your other support options here.
Our general response time is between one and two business days. Our regular hours are 9 am to 5 pm ET, Monday through Friday, excluding holidays.
If you have a TelosCare PLUS agreement or are off the air and need immediate, emergency assistance, please call our main number at +1-216-241-7225 and press option 2.
We also invite you to visit our TelosHelp website and use our Telos AI to search our user manuals, quick start guides, and over a thousand knowledgebase articles to help answer many of your questions.
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