CLEVELAND, OH – 12 September 2018
The Telos Alliance®—leader in broadcast technology and parent company to Telos®, Omnia®, Axia®, 25-Seven®, Linear Acoustic®, and Minnetonka™—announced today that its round-the-clock support team is ready to help Telos Alliance customers who experience technical problems during Hurricane Florence. Telos Alliance Support is available 24 hours a day every day of the year, so support technicians are already standing by. Telos Alliance's support team responds within minutes, not days, to help customers get back on the air fast.
The storm, currently classified as a Category 4 hurricane, is expected to crawl near or along the coast of the Carolinas through Saturday, producing catastrophic flash flooding and major river flooding. Tropical storm force winds may arrive as soon as tomorrow.
"We are concerned about all of our friends and customers in the areas affected who will likely experience problems and damage during Hurricane Florence," says Marty Sacks, VP of Sales, Support, and Marketing for the Telos Alliance. "Our thoughts are with them, as well as our round-the-clock support. Customers can contact us anytime, day or night, and we'll be there to help throughout the storm and beyond."
Customers who need help during the storm can contact Telos Alliance Support via:
Phone
Radio: +1 (216) 622-0247
Television: +1 (717) 735-3611
Radio: support@telosalliance.com
Television: support@linearacoustic.com
Submit a support request online:
For more information, please contact: Krissy.Rushing@TelosAlliance.
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About The Telos Alliance
For three decades, the brands of the Telos Alliance have revolutionized radio and television by pioneering disruptive, cutting-edge audio technology with the goal of helping global networks and local stations produce better programming, improve audience engagement, and bolster ratings. The Telos Alliance is made up of six brands—Telos Systems, Omnia Audio, AxiaAudio, Linear Acoustic, 25-SevenSystems, and MinnetonkaAudio—that raise the bar for quality and innovation in the radio and television industries. Headquartered in Cleveland, Ohio, USA, with additional offices and dealers around the world, the Telos Alliance offers an industry-leading warranty and backs users' critical on-air needs with worldwide 24/7 round-the-clock support for all customers. A complete list of dealers can be found at TelosAlliance.com/Dealers.