Telos Infinity VIP

Telos Infinity Virtual Intercom Platform

Overview
Features
In-Depth
Specifications
Videos
Infinity Family
Buy Now

Telos Infinity Virtual Intercom Platform Overview

First, we broke the matrix. Now, we’re putting Intercom in the Cloud.

Telos Infinity® Virtual Intercom Platform (VIP) is the first fully featured Cloud-based intercom system. It delivers sophisticated comms virtually, making Cloud and On Prem-based media production workflows available on any modern device, whether it be a smartphone, laptop, desktop, or tablet, through an HTML5 browser or our Android and iOS App. Users can even use third-party control devices, like Elgato’s Stream Deck®, and Bitfocus Companion (coming Q4 2026) to control Telos Infinity VIP. Now, you can harness Telos Infinity IP Intercom’s award-winning performance, scalability, ease of integration, and operational/cost efficiencies anywhere—At Home, On-Premises, Site-to-Site, or in the Cloud.

Cost-efficient - Less maintenance, infrastructure, and space required
Scaleable - Pay for only what you need
Ease of use – Virtual panels on familiar devices (smartphone, computer, tablet)
Workflow flexibility - At home, on-premises, site-to-site, in the cloud
Reliable, proven cloud workflows
Flexible deployment options
TelosCare™ PLUS option for premium service and support
Infinity VIP installations include a 16-channel VIP Link instance free of charge
Additional Link licenses can be added at an extra cost

Telos Infinity Virtual Commentator Panel

The Infinity Virtual Commentator Panel (VCP) is a unique extension to the VIP product family that enables remote contributors to access a commentary or announcer station from anywhere in the world through the VIP intercom platform. Built-in features include the ability to mute the on-air microphone feed when using comms or speaking “off air”, and create a custom monitor mix of IFB, program, mix-minus, and aux sources - each with individual gain controls - all available while still using dedicated VIP intercom keys. VCP is offered as a licensed option for VIP systems running V3.0 software and is available in 4, 8, and 12-channel configurations.

VCP replicates the physical commentator panels and announcer stations familiar to voice artists, commentators, and radio and television reporters, making it instantly recognizable and easy to understand. For applications where a hardware panel is preferred, VCP seamlessly integrates with the popular Elgato Stream Deck + through a dedicated Stream Deck plug-in.

Enables remote contributors to access a commentary/announcer station from anywhere in the world using Infinity VIP
Accessible through an HTML5 browser on PCs, tablets, or smartphones, or via the VIP App for iPhone and Android
Replicates physical commentator panels familiar to voice artists, commentators, and radio and television reporters
Includes separate on-air and intercom mic channels with automatic on-air muting when comms channels are in use
Programmable monitor inputs with rotary gain controls for IFB, program, mix-minus, and aux sources
Natively integrates with Elgato Stream Deck + through a dedicated Stream Deck plug-in
Available in 4, 8, and 12-button configurations via license key for VIP systems running V3.0 or later software

Push-to-Talk (PTT) Pushbutton

A useful addition to the Infinity VIP phone application (for later iOS and Android releases), the PTT feature adds support for PRYME® Radio Products Bluetooth pushbuttons. Please consult your Telos Infinity partner to confirm compatibility.

Once a compatible PRYMEBLU® PTT button is paired with your phone, the VIP Phone App will give the user the option to associate the button with panel Key 1, Key 2, Last Caller Key (Reply), or to activate Mic Mute, enabling the user to operate hands-free when using a VIP panel.

Note: The VIP Phone App PTT feature is product-specific and only works with PrymeBlu PTT push switches. Switches from other brands should not be expected to work with VIP unless they are a direct derivative of the PrymeBlu brand.

Bitfocus Companion

Available from Q4 2026, the Infinity Bitfocus Companion software module adds Telos Infinity to the 700+ control applications for media products hosted as part of the Bitfocus Companion family.

The Infinity Bitfocus module adds the ability to control Infinity VIP panels remotely using the new Stream Deck Studio rackmount universal control panel.

VIP Deployment Options

Meeting users where they are on the path toward virtualization, Telos Alliance offers several deployment options for VIP, which scales to suit users’ varying requirements, from a few remote smartphone VIP instances to an enterprise solution requiring hundreds of instances.

On-Premises – Use Telos Infinity VIP hardware appliance or your own server for on-premises installations. Please speak with Telos Alliance Professional Services to discuss the required server specifications before ordering VIP

Integrated – For both On-Premises and Cloud versions, Telos Infinity VIP can be integrated with Telos Infinity hardware comms, or any third-party intercom or audio subsystem using AES67 or SMPTE 2110-30 connectivity.

Cloud Server – Software for supported Cloud platform installations. A complete communications infrastructure in the Cloud with connectivity options for integration with third-party Cloud-based and On-Prem audio subsystems.

Software as a Service (SaaS) –
Grass Valley and Telos Alliance have partnered to bring Telos Infinity® VIP (Virtual Intercom Platform) on GV AMPP (Agile Media Processing Platform), a professional intercom solution for cloud-based media production workflows. For more info, visit: https://www.grassvalley.com/products/ampp-saas/telos-infinity-vip-on-ampp/

Telos Alliance has partnered with Vizrt to release Telos Infinity® Virtual Intercom Platform (VIP) on Viz Now, a tool for automating deployments of live productions in the cloud. Viz Now is a software-as-a-service (SaaS) portal hosted by Vizrt. It enables anyone involved in live productions – even non-technical staff – to deploy templated and pre-configured end-to-end live production capacity quickly and easily at a click through its intuitive user interface. For more info, visit: https://www.vizrt.com/products/viz-now

Contact Us Today to Design Your Telos Infinity VIP Cloud-Based Intercom System: Inquiry@TelosAlliance.com

Telos Infinity Virtual Intercom Platform Features

A Software-Based Intercom Platform: Delivering a ‘soft’ version of Telos Infinity IP Intercom to any HTML5-compatible device with onboard audio or to our Infinity VIP App on compatible Android and iPhone devices
Fully-featured 'Virtual' Intercom Platform
Based on the Multi-Award Winning Telos Infinity IP Intercom hardware system, with identical features and functions
VIP Server can be deployed in Public or Private Cloud networks
Telos Infinity VIP Server Appliance option for 'On Premise' system with integrated AES67 / SMPTE ST2110 LAN connectivity
Users can access virtual panels via any device (PCs, Phones, Tablets) with a compatible HTML5 browser or with our Telos Infinity® VIP App on compatible Android and iOS devices.
Scalable and agile system supports remote production workflows of any size
Built-in four-wire Cloud-to-Cloud and Cloud-to-Ground interconnectivity using onboard VIP Infinity Link VoIP codec.
VIP Infinity Link now supports NDI V5.5 and variable bitrate OPUS and Unicast AES67.
Dante Connect™ is available on request
Purchase, Subscription, and Software as a Service purchasing options
Secure and encrypted panel connectivity
Telos Infinity VIP Android and IOS Phone App is available for download; enhance your VIP flexibility from the Google Play or Apple App Store on respective Android and iOS devices.
Hardware control option using the Elgato Stream Deck application
NEW! In the June 2024 V3.0 software update, we’ve enabled the option to add 4-, 8-, and 12-key versions of the Virtual Commentator Panel (VCP). VCP replicates the features and functions of familiar physical commentator panels and announcer stations. It allows commentators to simultaneously use VIP for high-quality contribution audio while providing the flexibility to temporarily interrupt the On-Air feed and use VCP as a standard intercom. V3.0 also introduces several performance and convenience improvements, including Livewire support for backfeeds.

Telos Infinity Virtual Intercom Platform In-Depth

System Architecture

Panels on the same VIP server maintain an AES67 multicast structure
Panels use the same distributed DSP architecture as HW
‘4-wires’ using AES67 Unicast, Opus via virtualized ‘Link’ codec, and NDI V5.5
Users are invited to connect to the panel via the secure VIP Spotlight Server
On Premises or Cloud deployment – Public or Private
Hardware control interface support – Stream Deck, Infinity Hardware Panels, etc.
Container management using Portainer (standard install)

Product Options

Highly scalable - please speak to Telos about your specific system needs
VIP Server Software – Required for On-Premises or In Cloud
Optional VIP Server Appliance (On Premises) - Linux Microserver
Range of VIP Panels (4, 8, 16, 36 Key) priced per unit
Virtual Commentator Panel (4, 8, and 12 Key) priced per unit
VIP Link Gateway (OPUS/NDI <> LW+ AES67) – two sizes (8 and 16 mono channels)
SAAS Pricing via GV AMPP, VizRt, and other selected partners
16 Channel Virtual Link Gateway ‘onboard’ – Free of Charge
Free-of-charge Elgato Stream Deck plug-in
Bitfocus Companion support
PRYMEBLU® PTT switch support for VIP Phone App (iOS and Android)
Panel API support for 3rd party and customers' own control options
Grass Valley AMPP native integration
VizRt Viz Now native integration
Partnerships with Panasonic Kairos and Ross Production Cloud

Connectivity and Security

WebRTC (Web Real-Time Communication) enables real-time communication in the browser without the need for plug-ins or other requirements
Encryption is a mandatory feature of WebRTC (SHA-256 bit)
DTLS (Datagram Transport Layer Security) is used to secure all data transfers between panels in browsers and the VIP server
SRTP (Secure Real-Time Transport Protocol) is used to secure audio streams between panels in browsers and the VIP server
Uses ICE (Interactive Connectivity Establishment) framework and STUN (Session Traversal Utilities for NAT) and TURN (Traversal Using Relays around NAT) servers to establish and maintain connections between VIP panels and the VIP server
Encryption includes the signaling mechanism and audio streams
While peer-to-peer connections over UDP are preferred, a TURN server should always be available to make the connection between a panel and the VIP system when needed

Infinity VIP Server Software

Infinity VIP 16 Device (Server 16D) License key: For use with any VIP Server platform deployment option. Includes Infinity Dashboard
Each ‘16D’ purchase adds 16 Docker Container capacity to VIP Server platform
Multiply the number of ‘16D’ licenses to build larger VIP systems
The first installed ‘16D’ license activates System Management, Authentication, Licensing, and Invitation Server Tools
The first ‘16D’ Server activation includes 1x free VIP Link 16 Gateway (not part of the 16 Docker container count)
Additional VIP Link channels must be purchased separately
Includes Beacon Server for connection management

Infinity VIP Panels

Four different Infinity VIP Panels – 4, 8, 16, and 36 Key
Virtual Commentary Panel (4, 8, and 12 Key) priced per unit
Each VIP Panel comprises 3x Shift pages, Mic and LS Mute, all supported Infinity key modes and colors
Each panel uses 1 Docker Container

Infinity VIP Link Gateway

Two Virtual Link Gateway products: 8 and 16 codecs
Replicates the functionality of the hardware Link Gateway / used for LAN, WAN, and On-Cloud subsystem connectivity
Supports OPUS / AES67 Unicast / NDI
Each VIP Link Gateway uses 1 Docker Container

Telos Infinity Virtual Intercom Platform Specifications

Cloud Deployments

Telos Alliance Professional Services personnel have extensive experience installing VIP on a variety of cloud provider environments. However, the majority of clients have chosen to use Amazon Web Services (AWS) products. The following information is specific to VIP installations on AWS

AWS Specific Details

Specialized knowledge is required to successfully install VIP on an AWS Platform

We recommend that anyone considering deploying VIP within an AWS environment review and understand the ‘General Guidelines for AWS Deployments’ document, and, where possible, have experience with the following technology:

Basic understanding of networking architecture and terminology.
Proficiency with Linux CLI (command line interface) operation.
Experience with the following AWS products and services is required:
- AWS EC2
- AWS VPC (including Security Groups, Elastic IPs, etc.).
- AWS Certificate Manager (ACM for SSL certificate)
- AWS Application Load Balancer (ALB for SSL/TLS termination)
- AWS Route 53 (optionally used as DNS Manager).
- Standard AWS infrastructure and best practices.

Typical AWS EC2 Instance Specifications (subject to AWS Product Type):

The descriptions below represent typical AWS instance sizes for the number of VIP Panels and Link (four-wire) channels, assuming user panel connections are made using WebRTC.

Please note that sufficient vCPU's MUST be available for the base Operating System, Dashboard, Beacon, and Portainer. The number of cores required to run the base OS may increase with the number of Panels and Links deployed. Keep this in mind if you run into any performance issues at scale. Additional cores and CPU pinning can help alleviate performance issues.

Please contact Telos Alliance Professional Services for accurate and up-to-date guidance on right-sizing your resources

VIP Panels	Links	Required vCPU's	Instance Type
16	0	4	c6i.2xlarge
16	16	8	c6i.4xlarge
32	16	10	c6i.4xlarge
32	32	12	c6i.4xlarge
48	16	14	c6i.8xlarge
48	32	16	c6i.8xlarge
48	48	18	c6i.8xlarge
64	64	24	c6i.8xlarge
96	96	36	c6i.12xlarge
192	192	72	c6i.24xlarge
256	256	96	c6i.32xlarge

The equation used above for right-sizing a VIP system is:
(P / 4) + (L / 8)=X
P =The Number of VIP Panels deployed
L = The number of Links deployed
X = The number of vCPUs required

All VIP Cloud (and hardware server) systems include the following:

VIP Server. Manages connections to VIP Panels, includes Nginx WEB server
VIP Link. The Link provides external audio I/O connectivity.
VIP Panel. The Panel container provides a connection point for an intercom user (number determined by customer at time of order)
Infinity Dashboard. Dashboard is a configuration tool required to set up and manage the intercom system
Portainer Docker Container Management
Beacon Panel Access Manager

Security Group Requirements: Allow incoming ports

HTTPS TCP 443 "Web Server (HTTPS)"
SSH TCP 22 "SSH Admin" (optional, manual config and administration)
UDP 7001-7016 "Link (External Audio)"
HTTP "Web Server unsecured" (optional)

Telos Infinity VIP Server Appliance Specifications

For detailed information regarding system deployment, please contact your Telos Alliance Sales Representative

INF-VIP Server Appliance: The VIP Server Appliance is an industrial-class, rock-solid one rack unit hardware device that comes standard with dual Gigabit Ethernet ports and dual-redundant internal power supplies with automatic switching for complete peace of mind.
Capable of hosting up to 32 VIP Panel instances, depending on overall system architecture - please consult your Telos Alliance Sales Representative for more information
Auto-sensing power supplies, 90VAC to 240VAC, 50 Hz to 60 Hz. 100 Watts.
Supports both LAN and WAN dual Network connections for internal LW+ AES67 / SMPTE ST2110-30 subsystem integration and onboard Web Server for VIP connectivity.
VIP Server Appliance comes preloaded with Infinity VIP-Server software installation, so that only the required VIP device licenses need to be added.
Requires at least one license for VIP-Server-16D and the intended number of Panels and Link Gateways.
Rackmount, 1RU / 19"
Linux Server OS (version may change, subject to product development)