Axia Audio debuts 24/7 Support
10 April 2008, Cleveland Ohio, USA
Broadcasting is a 24/7, 365-days-a-year business. And now, clients with Axia consoles and IP-Audio networking gear receive 24/7, 365-days-a-year support.
“We looked around our industry,” explains Michael “Catfish” Dosch, President of Axia Audio, “and realized that no other console companies provided around-the-clock technical support. Why not? The need for a little help doesn’t go away just because it’s after 5 P.M.”
“So Axia clients can now call us any time of the day or night, any day of the year. Our Support Engineers are going to be available to answer questions, help solve problems and give technical advice about Axia products any time our clients need us,” says Dosch.
Clients can reach Axia’s new 24-Hour Support Line at +1-216-622-0247.
Also, says Dosch, all new Axia products now come with a 5-year warranty – the longest in the industry. “Our equipment is engineered for mission-critical operation,” says Dosch. “Chances are, most clients will never have problems, but in the unlikely case they do, they are covered by the most comprehensive warranty available.”
The Axia IP-Audio system allows broadcasters to build audio networks of any size using standard switched Ethernet to connect a few rooms, or an entire facility. Axia networks have a total system capacity of more than 10,000 audio streams, and can carry hundreds of digital stereo (or nearly a hundred surround) channels over a single CAT-6 cable, eliminating much of the cost normally associated with wiring labor and infrastructure. Axia products include the popular Element modular broadcast console, a family of “audio nodes” that allow easy mixing and matching of digital, analog and microphone audio, and a comprehensive suite of network administration and routing control software.
There are now more than 900 studios around the world built with Axia IP-Audio networks. For more information, please contact Clark Novak at Axia Audio by email at cnovak@AxiaAudio.com, or by phone at +1-216-241-7225.